Coaching Standards
Every client gets the DH standard, whichever coach or location. Observations, development plans, quarterly KPI reviews and the standards register — computed live into the nine role KPIs.
Needs attention
Off-target KPIs for the selected quarter
Coach scores this quarter
Average Session Standard score, lowest first
Observation log
One floor observation a week against the DH Session Standard. Written feedback to the coach within 48 hours. Click a row to edit.
Coaches come from the Team table. Each card holds the development plan, the gate checklist for the next level of the DH Level Plan, the latest KPI review, and the written recommendation to Dan. "Ready" appears only when every gate of the next level is ticked, the transformation count is met, and the latest KPI review has no score below 2.
Quarterly KPI reviews
The seven DH coach KPIs, scored 1 (below expectation), 2 (meeting) or 3 (exceeding). A coach needs every KPI at 2 or above to move up a level.
Standards register
Every written DH standard with an owner, version and review date. Amber after 10 months, overdue after 12.
DH Coaches — Level Plan
The current plan as it stands (Sep 2026). Gates per level; the gate checklist on each coach card is generated from this table. Rates are deliberately not shown here.
DH Session Standard — scorecard dimensions (v1)
Used for every observation. 1 = clearly below DH · 3 = acceptable · 5 = a model session. Any 1 or 2 needs a note and a development action.
Monthly note to Dan
One page, once a month: coverage, scores, who needs support, standards status, recommendations. Dan sees it on his portal home the moment it is saved.